Part 8: Multi-Agent Systems
# Part 8: Multi-Agent Systems
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So far, we’ve talked a lot about what makes a single agent act — from tools and RAG to memory and planning.
But what if your agentic pipeline needs to:
- Parallelize tasks to speed things up
- Use different agent personas for different parts of a task
- Break up complexity across specialized units, like in a team
That’s where multi-agent systems come in.
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## Why Use Multi-Agent Systems?
Sometimes, a single agent just can’t cut it because the problem demands scale, specialization, or parallel thinking.
Examples:
- Generating a marketing strategy that needs market insights, legal review, and creative suggestions.
- Building a compliance assistant that needs to extract information, flag risks, and cross-check policies.
- Automating a sales process where one agent talks to the user, another enriches data, and a third handles follow-ups.
Could you do this with one beefy agent?
Maybe.
But splitting it into multiple, specialized agents can enable:
- Parallelization → Agents work on parts of a task simultaneously
- Specialization → One agent is great at legalese, another at writing emails
- Tooling independence → Each agent can have its own tools and memory
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## Flat vs Hierarchical Agent Coordination
All multi-agent systems need some way to coordinate.
Two common communication patterns:
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### 1. Hierarchical Patterns (More Controllable)
An orchestrator agent delegates subtasks to others.
It sees the full picture and controls the flow.
Use when:
- Tasks can be clearly decomposed
- You want tight control
- You have known agent roles (e.g., summarizer, generator, checker)
Think: enterprise workflows, tool suites, parallel pipelines.
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### 2. Flat Patterns (More Dynamic)
Agents talk to each other as peers — no boss.
Use when:
- Tasks need creativity or debate
- You want agents to evaluate each other
- There’s no one “correct” answer path
Think: brainstorming, ranking options, multi-view reasoning.
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## What Nobody Tells You: Multi-Agent Systems Are a Pain
On paper, this sounds great.
And sure, you can build quick multi-agent prototypes and have fun with them.
But for customer/enterprise use cases… it’s painful.
Most people read a blog on multi-agent systems and get excited about modularity —
> “It’s like microservices!” they say.
But AI agents are not microservices.
Unlike code, AI models are non-deterministic. They don’t always behave the same way.
Adding more agents means:
- More non-determinism (variation across agents, not just within one)
- More memory and state complexity (who knows what, and when?)
- Higher latency and cost
- More coordination bugs and failure points
- More collusion, where agents agree when they shouldn’t (happens more than you think)
Honestly, I could write a book on how painful it is to get multi-agent systems working reliably.
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## So… Should You Use Them?
My personal rule:
> In the enterprise, don’t start with multi-agents. Start with one.
Let that one agent fail — empirically (via eval metrics) or operationally — before you scale.
From my experience, 70%+ of enterprise use cases work just fine with a single well-designed agent — one that uses tools, memory, RAG, and planning.
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### Multi-agent systems shine when:
- The task is big enough to need parallel execution
- You need clear specialization
- You want creative debate, evaluation, or distributed decision-making
Even then, you need strong design — especially around memory, state, and communication protocols.
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## Final Word: Problem First, Always
This has been our mantra from Day 1:
> Don’t build a multi-agent system because it sounds “agentic.”
> Build it if — and only if — your problem needs it.
The only way to know?
- Have the right metrics
- Test
- Let simpler systems fail first
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## Up Next
In the next part, we’ll talk about
real-world agents and how they function.